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Topic: Refund via Paypal?
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« on: Dec 04, 2006, 10:43:45 PM »

hello,

I'm accepting payments 2$ payments via Paypal for some service with no guaranty that the customer is accepted.
Actually I don't like to tell the customer sorry you're not accepted and there is no refund. (even if I warn them before)

I know there is a refund function, is this OK that I use this feature to refund customers? or is this amount to small and paypal will tell me stop this (or maybe they will close my account  Shocked)

what is your experience?


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« Reply #1 on: Dec 04, 2006, 10:55:32 PM »

Personally I have never refunded someone, but I think that is not really good to make lots of refunds, because this will make paypal inpect your account....

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« Reply #2 on: Dec 04, 2006, 10:59:20 PM »

Personally I have never refunded someone, but I think that is not really good to make lots of refunds, because this will make paypal inpect your account....
I hope that refunds happens not often...

what do you mean that paypal will inspect my account?


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« Reply #3 on: Dec 04, 2006, 11:06:32 PM »

Quote
what do you mean that paypal will inspect my account?

When you have a lot of refund requests, paypal will inspect if your account is "legit" and they can even ban you.

Of couse I don't think that this would happen with a legit business in any way, but you should be ok anyway.

And BTW I run topsites for 2 years and never asked for a refund. So don't worry really about that Smiley

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« Reply #4 on: Dec 04, 2006, 11:28:38 PM »

The point is that this info is not really good for sales:

Quote
No inclusion guaranty, no refund (please check our "terms of use" first)


I don't wanna accept customers only because they have paid


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« Reply #5 on: Dec 05, 2006, 12:07:01 AM »

I don't see anything wrong with a priority review fee. To be honest I would rarely pay for that, but many do.

Your site clearly states that there is no promise of inclusion and no refunds. Not your fault if people are simply stupid.

Don't see any reasons why you shouldn't keep the money. How often do you think Yahoo or any of the other big players return the money?

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« Reply #6 on: Dec 05, 2006, 12:16:37 AM »

I don't see anything wrong with a priority review fee. To be honest I would rarely pay for that, but many do.

Your site clearly states that there is no promise of inclusion and no refunds. Not your fault if people are simply stupid.

Don't see any reasons why you shouldn't keep the money. How often do you think Yahoo or any of the other big players return the money?

So you are saying I should just remove the text "no refund" and look what happens? (of course if someone starts crying I can still do a refund)

offtopic: btw. YMC there is no reaction from esyndicat because of the bugs with the sponsor link function..


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« Reply #7 on: Dec 05, 2006, 05:44:24 PM »

My vote is to keep it non-refundable. It is a bribe to move them to the top of the queue - simple as that. To be promised inclusion, I would think the price would be significantly higher.

p.s. ES continues to show their lack of professionalism. Not a good thing.

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« Reply #8 on: Dec 05, 2006, 06:28:32 PM »

My vote is to keep it non-refundable. It is a bribe to move them to the top of the queue - simple as that. To be promised inclusion, I would think the price would be significantly higher.

p.s. ES continues to show their lack of professionalism. Not a good thing.
yes right, I removed the "no refund" and keep it open that I can decide later.

About ES, maybe this what you get if you buy cheap software...


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