5, December 2008

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« on: Nov 02, 2008, 01:59:52 AM »

I would be grateful for any criticisms or suggestions for improvement of my site, www.myoquip.com.au Visit through proxy. The site has been operational for about three years and was initially constructed by my web host, and since then expanded and updated by me.

I have quite deliberately tried to make it very different in appearance and function to those of other firms in my industry to reflect the fact that the equipment is fundamentally innovative.

Please feel free to be very frank with your comments.
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« Reply #1 on: Nov 02, 2008, 03:38:00 AM »

I am afraid I have to say that this site needs a complete redesign as it looks like sites of the past decade.

Besides design navigation needs some work as it is not clear where are the products, where someone can contact you, etc.

On the marketing view there is not something that catches my eye. So there is no "path" for a conversion.

Hope my review helps....

BTW do you have any connection to Greece? Your username means "sea" in the greek language Smiley

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« Reply #2 on: Nov 02, 2008, 04:04:17 AM »

I think the site navigation needs some work for sure, and the site width could b more dynamic for users with larger screens which is more common these days. Smiley
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« Reply #3 on: Nov 02, 2008, 04:06:56 AM »

Thanks for the very prompt reply, Nikolas.

Least important issue first. I chose the username "thalassa" simply because I grew up in a street called Thalassa Avenue in what is a beachside village and now a suburb. I was aware of the derivation of the name because of looking it up decades ago.

More substantive matters:

On design navigation I would have thought that the buttons on the left directly point to the products and the two boxes relating to the MyoThrusta and MyoTruk lead directly to their product pages. But it does not really matter how I see the site - what is important is how a visitor like you sees it.

With regard to making it easy for visitors to contact us, that is something I will look at further. We do have the usual "Contact Us" button. The issue of a "conversion path" is a difficult one for our company. For most visitors we have the problem that our products are radically different and so there has to be a focus on education and persuasion. Conversion in terms of making a sale and even in opening a dialogue with the visitor is something that we have found difficult. I would welcome any suggestions on improving our response rate.

Your lead comment that the site looks like one from the past decade is concerning but it is the sort of feedback that I am looking for. Do I lose the site's essentially informative function if I attempt to make it look more up to date?

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Bruce
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« Reply #4 on: Nov 02, 2008, 04:12:46 AM »

the site width could b more dynamic for users with larger screens

Thanks, toy17s. I will now have to make obvious my ignorance. I would certainly like to be able to make the display expandable but I do not know how, and in fact have never known that this was possible.

Can you give me any guidance?

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Bruce
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« Reply #5 on: Nov 02, 2008, 04:17:50 AM »

Regarding design/navigation, the bad thing is that we are getting used of our own site, so you have to ask people to check it out (like you do now Smiley )

As for the convertion thing, in such cases I consult my clients to use a 3 click navigation. That means that you have :

1) A frontpage that exposes your key products with :

2) a "buy now" page that contains some key features of each individual product and

3) a page that has all the reguired information in depth

This way you are not distracting the visitor who knows the product and wants to buy, you give some curiousity to the "neutral" visitor, plus you fulfil the extra curiousity that someone may have Smiley

For the design I would suggest you to hire a proffesional to create a nice template and add it in a CMS where you will be able to update the content. Of course you can make it by yourself but I am not sure if this will have a good effect in your business.

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« Reply #6 on: Nov 02, 2008, 07:06:50 AM »

 Tongue id go with what Nik has to say
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« Reply #7 on: Nov 02, 2008, 09:16:58 PM »

You site's code is not valid you have two body tags etc.


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« Reply #8 on: Nov 13, 2008, 08:07:38 PM »

The site has a lot of things that needs improvement.  It looks so generic at its current state.  If you got it for free from the hosting provider,  I suggest you take into consideration hiring professionals to redo your site.  The look and feel of a site has also something to do with conversion IMO.
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